FAQ

We book by first comes first serve, so to consider your date booked with us, we require a signed contract and a $750 retainer.

To be fair to all clients, we can’t hold your date without a signed contract and retainer.

Absolutely! Not only is the right thing to do as a business but some of the local venues only allow vendors that carry liability insurance. If that is the case, simply let me know and I can provide a certificate from my insurance company.

I use all Canon top of the line equipment. Important to add that I also carry backup equipment in case of any malfunctions. My cameras have 2 slots for memory cards, creating an automatic and immediate backup of your images. Only the high-end cameras offer that.
Also, if a second photographer is included, he/she will have his/her own separate equipment to work independently.

Yes, our basic coverage and all of all collections have your (negatives) high-resolution wedding day photos. They are unmarked and high resolution which allows you to print as you’d wish.
You will receive a download link when your online gallery is delivered to you and a USB delivered with your album as well.

I do not work by limiting the number of images, I photograph what I need and curate a gallery that best tells your story. A normal wedding day can be a gallery from 500 to 800 images depending on the events of the day, details, time for photos with the couple, etc

You can ask to see a recent wedding full gallery if you want to see what a finished product looks like.

Absolutely! Although I strive to capture more candid and emotionally driven moments I believe in the need of beautiful family portraits. Prior to the wedding, I take the time to understand your family dynamics and we will develop together a list of must-have family photos. I also pay extreme attention to make sure everybody looks their best providing some quick posing tips, mom’s love this :)

An assistant is someone that will work with the lead photographer (Alice Pepplow) to assist her to work faster, holding the off-camera flash for more advanced lighting, exchanging batteries, carrying equipment, checking your clothing. The assistant’s goal is to help Alice to be more efficient, work faster and make the photos and experience better for you.

The second photographer is a professional that works independently from Alice, and occasionally with Alice... For instance, the second photographer can photograph the groom getting ready while Alice photographs the bride getting ready. During the ceremony and reception they will both use different lenses and/ or photograph from an alternative angle providing a more interesting coverage of your wedding day.

I strive to provide a few images shortly after the wedding so you can share it on your social media. Your full wedding gallery is, by our contract, available within 6 weeks from the wedding day. I strive to deliver sooner than that.

Your wedding album is custom designed as one of a kind to your specifications. So its a process of designing by us and approval by you. To facilitate the process, we will provide an initial design for you, after that you request changes to make the album fit your vision. Expect to come for a meeting and see the first design within 8 weeks of your wedding day or meet thru Skype. For couples that are engaged in the process and get back to us with the changes, the album can be delivered within 6 months from the wedding. At that point, it will depend heavily on you. After the design approved by you, it takes up to 8 weeks to be produced and shipped to the studio for a pickup.

No, as you can imagine we photograph a lot and we don’t expect that you will spend hours inspecting all photos for blurry photos, a misfire of flashes, unflattering angles, and expressions. Alice personally does that to ensure your event is displayed with the best selection of storytelling, flattering portraits, and formal groupings. We will not delete any photos to reach a certain number. We include all moments and groupings based on the best version of your wedding day. All unselected photos are discarded and therefore not available once the final gallery is created.

Because I strive to capture connections, feelings and moments, a Pinterest board or a list shot (other than family groupings) is not necessary. But we definitely will talk about a list of all the special things that you are preparing, decor, special planned happenings during the day and a list of family formals. This is talked in detail during our timeline meeting, about 3 months prior to the wedding. You are welcome to bring references to show me your preferences, but I prefer to create something very unique for you.

Yes and No. I can definitely accommodate reasonable requests of not displaying certain images or you can also request to hide the full event by hiring a NDA {Non-Disclosure Agreement}.

As you have seen recent weddings as part of your decision on hiring us or any wedding vendor, we will also show a hand full of images to future brides. We will not display your full event, our work is mainly displayed on our website, our social media pages, associated vendors, NOT associated with your full name. My livelihood is made of displaying images and if I can’t show real work I can’t be in business. So, if privacy is ultimately important to you: with a fee, we can accommodate the NDA (non-disclosure agreement) where we commit in writing to not use any of your images, nor discuss any information of your event publicly other than who you give us permission to discuss with.

If you are in the secret service, undercover law enforcement or professions of the liking, we are happy to waive the fee for you.

Please let me know your particular circumstances and we can figure it out the best for everyone.